Bob, his daughter Sarah and his family members share their story of leaving the hospital that day, and how they ultimately connected to PAF’s Heart Valve CareLine program. Working with PAF lead to a real impact in Bob’s life, and is just one example of why the CareLine case managers work so hard to assist the patients they serve everyday.

– Bob

[This is the] first time someone heard what I am going through and followed through on helping me with every one of my needs … It’s comforting to know that you still have someone you can depend on in these difficult times.

– Wallace
This is Georgette & her husband

Patient Advocate Foundation has been absolutely beyond amazing. This foundation and the people that make it possible, in every aspect, are a blessing!!!! My husband & I are both extremely thankful!!!

– Georgette

I have tried numerous groups to get some help with my mother’s situation. I honestly did not know any other group or person to turn to. My mom and dad are [in their 80’s] and both have heart issues along with other health problems. Their medicines have added up tremendously over the past few years and they do not have much income coming in, although my dad worked until he was 83! So to say this had had a great impact on them nd myself is an understatement! I also want to tell you how kind my case manager was, I know I was not clear and having never gone through this I was confused and lost to say the least. She was so patient and never rushed me…

Pam, daughter I heart valve disease

This is Chris

[We] were dealing with this seeming inability of the hospitals to work with us or even talk between their own departments for months. After so many calls telling them the same information I was a wreck, dreading making more calls while knowing it would do no good, and worrying about the money we would have to pay despite the insurance we had …  after [our case manager] began helping us things became much easier … having her on the line and fielding most of the calls, all while taking notes and keeping track, despite all the circles we were still going through with the hospital’s various departments, it felt like I could at least relax somewhat. Again, thank you so much for all your help. You cut through the nightmare we were going through, all with a kind and helpful attitude.

– Chris | mitral valve regurgitation 

A very kind and compassionate financial assistance program that was an unexpected blessing, so grateful for the help. I’m happy to be alive, healthy and to have [you] there to help.

– Richard
This is Santa

I am so appreciative that an agency like PAF exists… my case manager was amazing, kind and so understanding in addition to her patience while advocating for me. I was able to get health insurance via the Health marketplace. She did the leg work for me and was on the phone with me while the insurance agent took my information over the phone. That took away a lot of my stress. She was also able to provide me with links to websites of other agencies/organizations that may be able to help me with other issues and resources that I need… Thanks!!!

– Santa